Qualified is a lead generation tool designed to facilitate swift connections between your sales team and potential customers directly on your website. It employs a trio of mediums – live chat, video, and voice – to encourage immediate sales conversations. Introducing the concept of ‘Qualified Conversations’, it enables sales representatives to transform real-time chat sessions into actionable sales opportunities.
The tool is augmented by an AI assistant, assisting in rapid engagement and displaying real-time visitor information. It includes functionality to expedite meetings with high-intent buyers or VIP visitors efficiently. The platform offers features supporting the segmentation of website visitors based on factors like high buyer intent, outbound sequences, or paid ad campaigns.
Moreover, it provides automated visitor routing to designated representatives upon their website arrival, accompanied by instant notifications via email, Slack, Microsoft Teams, and the Qualified Mobile app. In addition to instant messaging, Qualified facilitates seamless transitions to video calls and scheduling meetings directly on the website with potential leads.
With extensive contact and company data, coupled with integration options with platforms like Salesforce CRM, marketing automation, sales engagement, and data enrichment apps, Qualified offers a comprehensive view of website visitors.
More details about Qualified
Is Qualified exclusively designed for sales teams?
Qualified is primarily tailored for sales teams, aiming to enhance and expedite sales conversations by facilitating prompt connections between sales representatives and potential customers. However, its segmentation and targeted outreach capabilities may also benefit marketing teams.
How does Qualified facilitate customer engagement across different communication channels?
Qualified enables customer engagement through live chat, video, and voice communication channels. These ‘Qualified Conversations’ allow for real-time interaction with potential customers, accelerating lead generation and conversion processes.
What does the visitor routing feature in Qualified entail?
The visitor routing feature in Qualified automatically directs website visitors to their designated sales representatives upon landing on the user’s website. This feature ensures swift follow-up and personalized interaction, enhancing the overall customer experience.
Which platforms can Qualified integrate with?
Qualified offers integration with various platforms, including Salesforce CRM for comprehensive customer data, marketing automation tools for streamlined marketing efforts, sales engagement platforms for improved conversion rates, and data enrichment apps for detailed insights into website visitor behavior. This wide array of integrations creates a robust and holistic data ecosystem.